Privacy Policy

Effective Date: January 12, 2024

At SEVAK Coffee, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when you visit our website, www.sevakcoffee.com, and when you do business with us in the United States and Canada.

Information We Collect

Personal Information: Name, email address, phone number, mailing address, and other personal information you provide to us.

Payment Information: Credit card or other payment information when you make a purchase through our website.

Usage Information: Information about your interactions with our website, such as pages visited, links clicked, and products viewed.

Device Information: Information about the device you use to access our website, such as IP address, browser type, and operating system.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill your orders, including sending you order confirmations and tracking information.
  • To communicate with you about our products, services, and promotions.
  • To improve our website and services by analyzing usage data and customer feedback.
  • To protect our business and website by detecting and preventing fraud and other illegal activities.
  • To comply with legal and regulatory requirements.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with third parties that provide services to us, such as payment processors and shipping providers, to help us fulfill your orders and operate our business. We require these third parties to protect your information and to use it only for the purposes for which it was provided.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website and to improve our services. You can control the use of cookies in your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.

California Privacy Rights

Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship, certain information about the personal information (if any) such businesses have shared with third parties for their direct marketing purposes, and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To make such a request, please send an email to info@sevakcoffee.com with "California Privacy Rights" in the subject line.

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version of our Privacy Policy will be posted on our website. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your personal information.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at team@sevakcoffee.com.